We are CellularOne and we believe in the correctness of each and every provision stated in this policy.
We guarantee that the information collected from you, whether by online form, email, postal mail, or telephone, will be used only to process your order or for the service of your account.
We will take all possible steps to safeguard this information. We value our own privacy and we promise to value yours equally.
These terms are used within this statement:
A term referring to the information, materials, and activities related to a given CellularOne client. Examples of account-related information would be histories and other data collected for use in ordering services, payment information, and contact information.
Personally Identifiable Information:
Any information which would allow the identification or contact of the individual it pertains to. Authorized Contact/Representative: the person(s) designated upon account activation as authorized to conduct business with Cellular One for this account. We suggest that these names be carefully chosen as they will be able to access the account information unless such access is specifically restricted.
A challenge word or phrase established upon account activation which is designed to protect account information.
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Although geared specifically toward online collection, it will also apply to information gathered through other means, such as postal mail.
The Information We Collect
This notice applies to all information collected or submitted on the CellularOne website. On some pages, you can order products, make requests and register to receive materials.
The types of personal information collected at these pages are:
• Email address
• Phone number
• Credit/Debit Card information
• Checking account information
How We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.*
We use the information you provide about someone else when placing an order only for the purpose of completing the business for which that information was provided.
We do not share this information with outside parties except to the extent necessary to complete that business. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties, unless you opt to continue to receive ongoing information about CellularOne.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
*NOTE: The CellularOne website will, when necessary, provide information to entities when that was the reason the information was collected. Examples of this would include providing credit card information to our financial institution, and/or the Authorized Contact information.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How to Access or Correct Your Information
You can access your maintained personally identifiable information by calling 1-800-730-2351, e-mailing email@example.com, or mailing a signed and written request for access to:
1500 South White Mountain Road - Suite 103
Show Low, Arizona 85901
We may in some cases require a signed and written request to better safeguard your information. You can correct factual errors in your maintained personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. These may include the use of a password or asking you to present us with private data which matches what we have on file. In any case, we will forward information only to the Authorized Contact of record.